Bank by Phone

Stay connected to your accounts anytime with our Bank By Phone service—a fast, secure way to manage your money when you’re away from a branch or don’t have internet access. Enjoy 24/7 telephone banking with real‑time account information and convenient automated options.

What Is Bank By Phone?

Bank By Phone is a secure telephone banking service that allows you to access your accounts, check balances, transfer money, and complete everyday banking tasks simply by calling a dedicated phone number. It’s the perfect solution for customers who want quick, reliable, and secure banking by phone.

Key Features of Our Telephone Banking Service

Our Bank‑By‑Phone system makes it easy to:

  • Check account balances instantly
  • Review recent transactions and activity
  • Transfer funds between your accounts
  • Verify deposits and withdrawals
  • Access automated banking tools anytime, day or night

All from one secure phone call.

How to Use Bank By Phone

Using telephone banking is simple:

  1. Call our dedicated Bank By Phone number: 1-800-560-7435
  2. Follow the automated voice prompts
  3. Enter your Alternate Electronic Access Number (MMDDYYYY + Last 4 of SSN)
  4. Enter your secure PIN or follow the prompts to set up a PIN

Need help with your Alternate Electronic Access Number or need your PIN reset, call 1-800-467-0001 or your local branch for assistance.

Why Customers Choose Bank By Phone

Our telephone banking service offers:

24/7 Access

Check balances and move money whenever you need—nights, weekends, and holidays included.

Fast and Convenient

Get immediate account information without waiting in line or logging into online banking.

Secure Authentication

Your personal information is protected with PIN‑based verification and secure system encryption.

Perfect for Low‑Connectivity Situations

Ideal when you’re traveling, on the go, or in areas with limited internet access.

Who Benefits from Bank By Phone?

This service is great for:

  • Customers without consistent internet access
  • On‑the‑go banking users
  • Anyone who prefers simple, voice-guided account access
  • Individuals who want an additional secure option for managing their finances

Need Assistance?

If you have questions about using our Bank By Phone system or need help setting up your PIN, our team is here to help.
Call 1-800-467-0001 or your local branch during business hours for additional support.

Ireland Bank will be closed on Monday, February 16, in observance of Presidents Day.

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